Thursday, November 7, 2013

Re: Fw: Neue Anfrage aus dem Sennheiser Kontaktcenter vom 2013-11-03 [##SVS-Web-SK]

From: "Jessica Murray" <death.to.koalas@gmail.com>
To: sennheiser.ca

yeah, they seem to have just shorted permanently, and i'd kind of feel better about letting sennheiser fix them then taking them to a random shop.

i found this order form:
http://www.sennheiser.ca/live/download/Sennheiser_Repair_order_form.pdf

....but i don't have a credit card and, despite my previous rhetoric, i do need to watch the price very carefully. they're obviously well past whatever warranty my dad bought in the early 90s. do you have any licensed repair centres in windsor, ontario i could just take them in to and pay out cash for? if not, i'm wondering if you could give me a quick price quote and let me send you a check.

the symptom is that one of the ears is deaf. there's two possible causes, and i'm not sure which one is dominant. one of the ears has been a little loose, solved by jiggling it a bit. also, the base seems to have a short in it, solved by rotating it. it's the second of these that i've been doing more often. either way, there's two shorts in the wire.

if i'm going to do this, i'd prefer to just replace the entire copper wire altogether, from the phones right down to the plug. i don't want to do it twice, kind of thing. how much do you think that would cost?