Thursday, February 6, 2020

hi.

when i first signed up for onedrive, i was very explicitly looking for a way to convert .doc files (that is, office 2003 files, specifically) to .pdf files in a way that maintained formatting, including hyperlinks. so, a pdf printer would not be good enough, i need full conversion.

your competitors (google, adobe) kept breaking the formatting, so i tried here on a lark, hoping that office would be best at converting office. and, it did actually work - i was able to effortlessly convert up to 1600 page word 2003 documents with flawless formatting. i was impressed.

unfortunately, something changed over the last two weeks that has broken the conversion, and it appears to be specifically that the server is now forcing an extra conversion step to .docx. when you converted directly from .doc to .pdf, your results were flawless. but, the introduction of the extra conversion step has left your results about the same as your competitors, indicating that the issue in conversion is probably xml related.

i don't want to use the .docx format, or the underlying xml architecture. i want to be able to convert directly from .doc to .pdf.

there is a workaround in uploading as .doc and then viewing the version history, which allows for a direct conversion, but this seems unnecessarily awkward.

i believe that the reason i was able to directly convert initially is that the server was opening the files in protected mode. for some reason, it is no longer opening them in protected mode, and is now defaulting to the conversion step to docx "so i can edit the files". but, i don't want to edit the files, i want to convert them directly to pdf, in a way that bypasses the conversion to docx step.

it would be very useful if i could tell the server to always open all office files in protected mode, by default. i do not believe that this is currently possible. if it is possible, i would appreciate some guidance. if it is not, please accept my feature request.