ugh. i'm trying to remember when i bought certain things, and coming up pretty blurry, so i thought access to bank statements would help. now, i actually kept all my statements for years, but they disappeared in storage (they were probably flooded in the shed). so, i went into rbc to ask for statements.
$40/hr. not $40. $40/hr.
i'm not sure what that even means. it's almost like a pricing system from the 70s, back when things were stored physically and people had to go through boxes of data and pull things out and copy them - which may have taken some time. probably not an hour. but some time.
nowadays? it's just a question of access to the database. it should take about three minutes to open the file and press "print". but, no corporation is going to reduce their prices on services - no matter how absurd or out of date it may appear. and, frankly, a lot of people would just pay it.
needless to say, i didn't pay the $40/hr. but, i'm rather convinced that i have the right to access these files, and they can't be charging me for more than paper. as in, putting that kind of price tag on access to my own files is actually illegal. at most, they can charge me for paper.
so, i'm going to have to piss them off until they send it - out of principle.
for now, i'm going to leave approximate spaces in the walk through and fill it in when the statements get here.
i forgot to eat yesterday, though, and need to take care of that first.