jessica
hi.
i have a have facebook music fan page (https://www.facebook.com/pages/Jessica-Murray/41134747113)
that i've been posting to extensively over the last few years, to the
point that it's overloaded with data. when a user tries to scroll down
the wall, posts are missing - and eventually the operation sort of times
out by producing empty posts. i've come to the conclusion that facebook
is not an ideal site for this kind of high volume journal posting, and
am in the process of migrating the data into a scriptless html file to
host on my own site.
i've been copying posts into a
word document for short term keeping, then deleting the posts on
facebook. unfortunately, i suffered a power outage between saves and i
lost a significant amount of data.
now, everybody knows
that data is archived, but you don't offer the ability to download page
archives. there must be a way to get the data through request.
it
would actually save me a significant amount of time if i could just get
the whole thing in one chunk, but i'm specifically looking for posts
made between january 1 and july 1, 2014.
facebook
Hi,
Thank
you for contacting us to make a data request. You can access your data
on Facebook in several ways. First, you can access your personal data
from your account (ex: on your timeline or in your activity log).
Second, we provide a tool that allows you to download a copy of your
account data. This tool is available from the Account Settings page.
For more information, please visit:
https://www.facebook.com/help/405183566203254
To learn more about your data on Facebook, please read the Data Policy: https://www.facebook.com/about/privacy/
This policy describes:
• Categories of data being processed by Facebook
• Personal data that Facebook receives from Facebook members
• Sources of this info, if known
• Reasons for processing this data
• Recipients or categories of recipients to whom Facebook members’ personal data may be disclosed
To access the self-service download tool from your account:
1. Click the account menu at the top right of any Facebook page
2. Choose Account Settings
3. Click the link at the bottom of the page "Download a copy of your Facebook data"
Note:
We have several measures in place to ensure the security of your
information, and will require you to confirm your identity to complete
the process and access your account information.
Your
downloaded file may contain sensitive information. You should keep it
secure and take precautions when storing, sending or uploading it to any
other services.
You can also access the personal data held in your timeline any time by logging into Facebook.
If
you can’t access your account or don’t have an account, please follow
the link below to complete a form and request your data:
https://www.facebook.com/help/contact/166828260073047
You may be required to provide additional information to authenticate your identity.
jessica
i'm sorry, but i feel you didn't understand my request.
i have a have facebook music fan page (https://www.facebook.com/pages/Jessica-Murray/41134747113) and am looking to download data from it that i accidentally deleted.
(pause)
hi.
i sent this a few days ago and got a response about downloading profile data that misunderstood the request. not to be rude, but i'd appreciate it if the request was read a little more closely, so i could receive a coherent response.
i have a have facebook music fan page (https://www.facebook.com/pages/Jessica-Murray/41134747113) that i've been posting to extensively over the last few years, to the point that it's overloaded with data. when a user tries to scroll down the wall, posts are missing - and eventually the operation sort of times out by producing empty posts. i've come to the conclusion that facebook is not an ideal site for this kind of high volume journal posting, and am in the process of migrating the data into a scriptless html file to host on my own site.
i've been copying posts into a word document for short term keeping, then deleting the posts on facebook. unfortunately, i suffered a power outage between saves and i lost a significant amount of data.
now, everybody knows that data is archived, but you don't offer the ability to download page archives. there must be a way to get the data through request. it would actually save me a significant amount of time if i could just get the whole thing in one chunk, but i'm specifically looking for posts made between january 1 and july 1, 2014.
facebook
Hi,
Thanks for your email. Unfortunately, we don't currently offer support for this type of request through this channel.
You can find answers to many common questions, learn how to report a bug or other issue and get more information about Facebook's products and features directly in the Facebook Help Center:
http://www.facebook.com/help/?ref=cr
jessica
is there a channel i can try?
