Wednesday, November 5, 2014

did the package arrive?

jessica
hi..

just wondering if the package arrived?

i just want to comment on shipping, too, because it's been bothering me. the actual cost to ship from where i am in canada to the uk is $9 to ship one disc and $12 to ship two, so i did make a few dollars on shipping. i was considering sending you a bonus disc to make up for it, but i couldn't fit three discs in one package, so it would have cost me an extra $9 in shipping to get the third disc out. see, because the shipping gets me a deal on multiples of two it works out non-linearly to:

$9 - one   (flat 10)
$12 - two  (flat 20)
$21 - three  (flat 30)
$24 - four   (flat 40)
$33 - five   (it's flat 50, but this is where i think it gets unfair)

..and of course it's going to decrease further as more units move in the same order.

fairness is very important to me. i'm actually sort of neurotic about it, to the point that it's harmed my own interests at points. so, i've changed my shipping policy. it's flat for under five discs, meaning i will make a few dollars on shipping small orders but i think that's ok. five or more discs and i'll contact the seller about adding free items.

just thought you should know that, as i had increased shipping between the orders. you had paid more than the list price initially, and i'm glad you did because i would have otherwise lost money on shipping the first item (i had just guessed $5, which was an underestimate...).

but let me know if you got the package... 

primatemaster
Arrived yesterday, thanks.

Wasn't sure about emailing to let you know - in the end I decided that was a bigger deal for the first delivery and not so much after the efficiency of our respective postal systems has been established. Re-thinking, if I were in your position, I'd prefer to know that the package was delivered safely so apologies for any concerned pondering/ sleepless nights. I'll send notifications after any future deliveries, provided that I'm not sending them to a corpse. :)

Don't worry about the delivery cost (insert your own joke about the low value of Canadian currency here), s'not unreasonable given the size of the ocean. And it is more important that you don't lose out in the transaction. I'll confess to a degree of hesitation when the total cost appeared, but that's down to my inner cheapskate having a mental block where $[shipping] > $[stuff I want]. I grew as a person when I clicked the button to pay. Larger orders run the risk of being stung for the double tax of import duty and Royal Mail 'service' charge, so that must be avoided on principle. 

jessica 
don't worry about emailing me, i was just double checking...