ok, wait. i think i might have got it.
i'm so used to windows doing everything for me that i forgot that you used to have to tell it where to look. remember that? maybe you really don't. but, there was a time when you had to tell windows that a sound card was a sound card, what company manufactured it, etc - and hope it installed the right thing.
it's rebooting, and it might work when it comes up.